Regulation E Protection and Credit Union Security
The Credit Unionís efforts to secure electronic banking does not secure the internet or the transaction of information over the internet. The Credit Union does not provide protection for email transfers or data transfers utilizing your personal computer. The Credit Union shall not be liable for any loss, harm or fraud resulting from the introduction of a computer virus, worm or other malicious code in your computer or access device.Click Here to view the full Electronic Funds Transfer Agreement and Disclosure
How To Keep Your Information Safe
Jefferson Financial Federal Credit Union is committed to protecting the safety and confidentiality of member accounts. Our computer network features sophisticated detection and encryption systems and tracking capabilities to ensure that member information remains confidential. And the Credit Union has established policies and processes that further protect member information.
. Jefferson Financial Federal Credit Union will NEVER
contact you on an unsolicited basis to request information concerning your electronic credentials including your User ID, Password or Authentication.
If you are suspicious of any account activity or experience a member information security related event or believe that your User ID, Password, or Authentication has been lost or stolen, please contact the Credit Union at 800.259.2471
immediately.There are a number of things you can do to help ensure your privacy and security:
Online Security Tips
The Credit Union recommends you periodically review your on-line account access practices to ensure security, including:
Who has access to your online accounts?
- How and where are user names and passwords stored?
- How strong are your passwords and how often are they changed? Protect your PINs and passwords: create PINs and passwords that do not use readily identifiable information like names, birthdates, and phone numbers.
- Never reveal your access codes or passwords.
- Change your access code password frequently.
- Never send private account or personal information such as identification numbers, amounts, or share/loan identification numbers via email.
- Notify the Credit Union of any suspicious email or telephone inquiries, such as those seeking account information or online passwords.
Prevent Online Identity Theft
Click here for ID Theft Tools
Protect Your Passwords
- Use a combination of numbers and letters for passwords, and never use easy-to-guess passwords or any series of consecutive numbers.
- Password-protect every account you can, including credit card, credit union, bank, and phone accounts.
- Never store passwords on a laptop or notebook computer, as it may be lost or stolen.
- Store passwords in a safe place if you canít memorize them, and never take them with you. Never write your PIN on the back of your ATM, Debit Card, or Credit Card.
- Keep a list of your account numbers and contact information in a secure location and do not take it with you when you travel.
Protect Your PIN As You Pay with Your Check Card
- You can easily use your Jefferson Financial Check Card at many merchants to make your purchase and get cash back. For additional security, cover the keypad with one hand while entering your Personal Identification Number with the other.
Watch the Mail
- Never leave incoming or outgoing mail unattended in your mailbox.
Guard Your Information
Dispose of Information Safely
Monitor Your Credit Reports
You are entitled to get one FREE Credit Report from each of the three main credit reporting agencies every year. To get your free Credit Report:
Read your Credit Report carefully. Watch for any activity you didnít initiate. Pay attention to who has been making inquiries into your report. Contact the credit reporting agencies immediately if you suspect a problem.
Order reports from each of the three credit-reporting agencies, as each may contain different information.
Criminals count on your unsuspecting cooperation. The longer they avoid detection, the longer they can continue using your good name. The best way to spot identity theft is to check your Credit Reports at least once a year.
Contact Jefferson Financial Immediately!
If you think unauthorized access or fraud has occurred in connection with your Jefferson Financial accounts. Report such incidents to your closest Jefferson Financial branch or call the Member Service Center at 800.259.2471
Help us combat identity theft and phishing attacks by emailing the following statement to firstname.lastname@example.org
Here is a sample email that you might want to use when contacting the FTC:
I recently received a message from an unknown source informing me that there was an issue with my credit/debit card account. I have confirmed that (INSERT NUMBER OR INSERT WEBSITE HERE) is a fraudulent number or website attempting to phish my private financial information. Please disconnect this number to protect individuals from this phishing attempt.
To contact the FTC by phone please call 877.382.4357.