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Careers

Join our team

As a rapidly growing financial institution, Jefferson Financial is always on the lookout for new talent to help better serve our members. If you see yourself in one of the positions listed below, please email your resume and cover letter to employment@jeffersonfinancial.org or fax your resume to Human Resources at 225-963-5321.  Please include the position and location with your submission.



We appreciate your interest!

Position: ATM/ITM Coordinator
Location: Metairie
 
Details

Jefferson Financial FCU is seeking a full-time ATM/ITM Coordinator in Metairie.  This position is responsible for the oversight and management of the ATM/ITM fleet at Jefferson Financial FCU.

Duties/Responsibilities

  • Serve as the subject matter expert and provide direction and assistance for specific functions of the ATM and ITMs.
  • Assist branch managers with self-replenishments.
  • Maintain and update departmental procedures, machine replenishment and machine balancing procedures; ensuring compliance with applicable laws/regulations. 
  • Research and resolve escalated member issues reported by branch staff.
  • Identify opportunities for process improvement, present ideas to teammates and management, and implement changes.
  • Act as a liaison with accounting for reconciling purposes.
  • Provides administrative and project support to the department management.
  • Manage reallocation and/or replacements of ATM/ITMs.
  • Conducts on-site training of branch staff when necessary.
  • Management of the ATM/ITM hardware and software inventory for all owned, leased and branded ATMs.
  • Responsible for the Active Teller Software; ensuring software and hardware are up to date and functioning.
  • Assist in armored courier management including confirming cash deliveries and pickups, opening service requests for replenishments and check deposit pulls, following up on open service requests and escalating overdue service requests, as well as research notifications of machine shortages.   
  • Review event notifications from all machines; assisting in the dispatch of appropriate service vendors.
  • Review Inspections performed by servicing vendors.
  • Track ATM performance and conduct quarterly reviews with vendors to improve service quality.
  • Monitor 1st and 2nd Line service tickets and ensure that they are performed within the allotted maintenance agreement.
  • Manage service vendor relationships to ensure billing is in line with contracts and service performed on the machines. This will include type of service, estimated resolution times, billing status and detailed service resolutions. 
  • Responsible for testing ATM/ITM after enhancements/upgrades.
  • Responsible for coordinating ATM installs and de-installs with various vendors.

Requirements

  • Bachelor’s degree in Business or related discipline, or equivalent work experience required.
  • Three years of experience in credit union operations or ATM industry experience is required.
  • Knowledge of Hyosung Machines and Moniview software is preferred.
  • Experience using service ticket applications is preferred, as well as the ability to multitask between multiple tools and systems.
  • Must have strong technical skills using Microsoft Office software products. Intermediate level Excel skills preferred. 
  • Must have strong problem-solving skills, strong attention to detail and be a motivated, self-starter requiring minimal supervision and prioritize work effectively.
  • Able to plan, develop and organize professional schedule to achieve goals within or ahead of established time frames.
  • Able to effectively express self, using language and grammar in a professional manner, and respond to common inquiries from internal and external customers.

Position: Teller
Location: Metairie
 
Details:

Jefferson Financial FCU is seeking a full-time teller for our Metairie location.  This person will perform a range of financial services including processing all financial transactions and opening accounts. 

Duties/Responsibilities

  • Greet members in a professional and courteous manner.
  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
  • Prepares and scans checks for deposit.
  • Provides members with account status, including current balances and loan payoffs.
  • Balances teller drawer at the end of the day.
  • Examines checks for endorsements and negotiability.
  • Sells money orders and official checks and balances them accordingly at the end of the day.
  • Provides information for other credit union services and assists members with their completion. 

Qualified applicants must have a high school diploma and customer service/cash handling experience, preferably at a financial institution.


Position: Teller

Location: Mandeville
 
Details:

Jefferson Financial FCU is seeking a full-time teller for our Mandeville location.  This person will perform a range of financial services including processing all financial transactions and opening accounts. 

Duties/Responsibilities

  • Greet members in a professional and courteous manner.
  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
  • Prepares and scans checks for deposit.
  • Provides members with account status, including current balances and loan payoffs.
  • Balances teller drawer at the end of the day.
  • Examines checks for endorsements and negotiability.
  • Sells money orders and official checks and balances them accordingly at the end of the day.
  • Provides information for other credit union services and assists members with their completion. 

Qualified applicants must have a high school diploma and customer service/cash handling experience, preferably at a financial institution.


Position: Teller

Location: Luling
 
Details:

Jefferson Financial FCU is seeking a full-time teller for our Luling location.  This person will perform a range of financial services including processing all financial transactions and opening accounts. 

Duties/Responsibilities

  • Greet members in a professional and courteous manner.
  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
  • Prepares and scans checks for deposit.
  • Provides members with account status, including current balances and loan payoffs.
  • Balances teller drawer at the end of the day.
  • Examines checks for endorsements and negotiability.
  • Sells money orders and official checks and balances them accordingly at the end of the day.
  • Provides information for other credit union services and assists members with their completion. 

Qualified applicants must have a high school diploma and customer service/cash handling experience, preferably at a financial institution.


Position: Mortgage Loan Processor/Closer

Location: Metairie
 
Details:

The Mortgage Loan Processor/Closer has the primary responsibility of monitoring the mortgage loan and all documentation from the receipt of the file through closing.

Duties and responsibilities

  • Handle incoming calls and assist members with questions.
  • Monitor pipeline and rate locks to ensure loans are submitted to underwriting in a timely manner.
  • Prepare and disclose application package per industry timeline.
  • Work with Mortgage Loan Officers.
  • Take applications.
  • Assist in collecting documentation from members which include income, assets and employment status.
  • Verify income and assets as required in the AUS verification messages and CU policy.
  • Order and review appraisals and title work and clear any issues.
  • Obtain Verbal VOE’s for all mortgages before they close.
  • Prepare Closing Disclosure and closing documents.
  • Coordinate closing with title company.
  • Review all post closed documentation packages to ensure completeness.
  • Stack, scan and upload all files.
  • Prepare and send out all lien releases.
  • Maintain knowledge and follow all Internal and Federal mortgage loan compliance regulations and policies.

Job Qualifications
Knowledge, Skills, and Ability:

  • Detail oriented with exceptional multi-tasking and organizational skills.
  • Ability to collaborate and work effectively with a team.
  • Thorough understanding of the mortgage lending process and the various documents associated with it.
  • Excellent computer skills.

Education or Formal Training

  • High School Diploma or general education diploma (GED) equivalent required.
  • Possess NMLS number or must be eligible to obtain.

Experience

  • 2 year’s experience in the mortgage industry is required.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.


Position: Mortgage Loan Underwriter

Location: Metairie
 
Details:

Main function is to approve or deny mortgage loans, following Credit Union standards.

Essential Functions & Responsibilities:

  • Review, interpret and analyze loan applicants' credit histories, income and assets, tax returns, financial statements, and other financial information to render a loan decision.
  • Examine loan documentation to ensure compliance with various state and federal regulations and guidelines.
  • Verify loan interest rates are priced correctly using credit union risk tiers.
  • Review DU, appraisals, home owners and flood insurance and title commitments for accuracy and compliance.
  • Create and clears underwriting conditions.
  • Create final approval or denial.
  • Work closely and effectively with Mortgage Manager, Mortgage Loan Officer and Processer/Closer.
  • Attend appropriate seminars and/or webinars to keep abreast of current market trends, guideline changes and compliance.
  • Perform other duties as assigned by management.

Knowledge and Skills:

EDUCATION & EXPERIENCE

  • Associate's Degree or equivalent education and work experience combined.
  • Three to five years' experience underwriting Conforming and Non-Conforming mortgage loans.
  • Lending experience in a credit union environment preferred.
  • Thorough knowledge of mortgage guidelines, products, processes and regulations.
  • Excellent computer skills. FICS LOS experience preferred.

COMMUNICATION SKILLS

  • A positive and cooperative attitude.  Professional and courteous to co-workers and members.

 This Job Description is not a complete statement of all duties and responsibilities comprising the position.


Position: Mortgage Loan Officer

Location: Metairie
 
Details:

Jefferson Financial FCU has an opening for an experienced Mortgage Loan Officer (MLO) in Metairie.

Essential Duties/Responsibilities

  • Advise our members on loan products by examining applications, obtaining and evaluating credit reports and supporting documentation, and pre-qualifying for credit-worthiness.
  • Provide guidance and information relevant to each program the borrower is qualified for; effectively communicate the terms of each product.
  • Coordinate with loan processing team to make sure all documents are compliant and sent out in a timely manner.
  • Underwriting and processing of all loans are in-house. E-signatures used for initial documentation.

Qualified applicants must have a college degree or equivalent, 2 years mortgage lending experience and must be eligible to be registered in the Nationwide Mortgage Licensing System (NMLS). Interested parties may fax their resumes to the HR Department at 225-963-5321 or submit via email to Employment@jeffersonfinancial.org (please reference the position and location in the subject line).

The compensation for this position is Salary plus Commission.





Jefferson Financial Federal Credit Union is an Equal Opportunity Employer offering challenging positions with competitive salaries. Jefferson Financial Federal Credit Union's benefit package includes: incentives, profit sharing, health, dental, vision & life insurance, 401(k) and tuition reimbursement.