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Careers

Join our team

As a rapidly growing financial institution, Jefferson Financial is always on the lookout for new talent to help better serve our members. If you see yourself in one of the positions listed below, please email your resume and cover letter to employment@jeffersonfinancial.org or fax your resume to Human Resources at 225-963-5321.  Please include the position and location with your submission.



We appreciate your interest!

Position: Teller

Location: Harvey
 
Details:

Jefferson Financial FCU is seeking a full-time teller for our Harvey location.  This person will perform a range of financial services including processing all financial transactions and opening accounts. 

Duties/Responsibilities

  • Greet members in a professional and courteous manner.
  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
  • Prepares and scans checks for deposit.
  • Provides members with account status, including current balances and loan payoffs.
  • Balances teller drawer at the end of the day.
  • Examines checks for endorsements and negotiability.
  • Sells money orders and official checks and balances them accordingly at the end of the day.
  • Provides information for other credit union services and assists members with their completion. 

Qualified applicants must have a high school diploma and customer service/cash handling experience, preferably at a financial institution.


Position: ATM/ITM Coordinator

Location: Metairie
 
Details:

Jefferson Financial FCU is seeking a full-time ATM/ITM Coordinator in Metairie.  This position is responsible for the oversight and management of the ATM/ITM fleet at Jefferson Financial FCU.

Duties/Responsibilities

  • Serve as the subject matter expert and provide direction and assistance for specific functions of the ATM and ITMs.
  • Assist branch managers with self-replenishments.
  • Maintain and update departmental procedures, machine replenishment and machine balancing procedures; ensuring compliance with applicable laws/regulations. 
  • Research and resolve escalated member issues reported by branch staff.
  • Identify opportunities for process improvement, present ideas to teammates and management, and implement changes.
  • Act as a liaison with accounting for reconciling purposes.
  • Provides administrative and project support to the department management.
  • Manage reallocation and/or replacements of ATM/ITMs.
  • Conducts on-site training of branch staff when necessary.
  • Management of the ATM/ITM hardware and software inventory for all owned, leased and branded ATMs.
  • Responsible for the Active Teller Software; ensuring software and hardware are up to date and functioning.
  • Assist in armored courier management including confirming cash deliveries and pickups, opening service requests for replenishments and check deposit pulls, following up on open service requests and escalating overdue service requests, as well as research notifications of machine shortages.   
  • Review event notifications from all machines; assisting in the dispatch of appropriate service vendors.
  • Review Inspections performed by servicing vendors.
  • Track ATM performance and conduct quarterly reviews with vendors to improve service quality.
  • Monitor 1st and 2nd Line service tickets and ensure that they are performed within the allotted maintenance agreement.
  • Manage service vendor relationships to ensure billing is in line with contracts and service performed on the machines. This will include type of service, estimated resolution times, billing status and detailed service resolutions. 
  • Responsible for testing ATM/ITM after enhancements/upgrades.
  • Responsible for coordinating ATM installs and de-installs with various vendors.

Requirements

  • Bachelor’s degree in Business or related discipline, or equivalent work experience required.
  • Three years of experience in credit union operations or ATM industry experience is required.
  • Knowledge of Hyosung Machines and Moniview software is preferred.
  • Experience using service ticket applications is preferred, as well as the ability to multitask between multiple tools and systems.
  • Must have strong technical skills using Microsoft Office software products. Intermediate level Excel skills preferred. 
  • Must have strong problem-solving skills, strong attention to detail and be a motivated, self-starter requiring minimal supervision and prioritize work effectively.
  • Able to plan, develop and organize professional schedule to achieve goals within or ahead of established time frames.
  • Able to effectively express self, using language and grammar in a professional manner, and respond to common inquiries from internal and external customers.

Position: Teller

Location: Gretna
 
Details:

Jefferson Financial FCU is seeking a full-time teller for our Gretna location.  This person will perform a range of financial services including processing all financial transactions and opening accounts. 

Duties/Responsibilities

  • Greet members in a professional and courteous manner.
  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
  • Prepares and scans checks for deposit.
  • Provides members with account status, including current balances and loan payoffs.
  • Balances teller drawer at the end of the day.
  • Examines checks for endorsements and negotiability.
  • Sells money orders and official checks and balances them accordingly at the end of the day.
  • Provides information for other credit union services and assists members with their completion. 

Qualified applicants must have a high school diploma and customer service/cash handling experience, preferably at a financial institution.


Position: Teller

Location: Marrero
 
Details:

Jefferson Financial FCU is seeking a full-time teller for our Marrero location.  This person will perform a range of financial services including processing all financial transactions and opening accounts. 

Duties/Responsibilities

  • Greet members in a professional and courteous manner.
  • Perform routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers and check cashing.
  • Prepares and scans checks for deposit.
  • Provides members with account status, including current balances and loan payoffs.
  • Balances teller drawer at the end of the day.
  • Examines checks for endorsements and negotiability.
  • Sells money orders and official checks and balances them accordingly at the end of the day.
  • Provides information for other credit union services and assists members with their completion. 

Qualified applicants must have a high school diploma and customer service/cash handling experience, preferably at a financial institution.



Position: Consumer Loan Officer

Location: Metairie
 
Details:

Jefferson Financial FCU has a full-time opening for an enthusiastic individual with excellent communication skills for our Consumer Loan Officer position.  This position originates consumer loan applications by interviewing applicants, ordering credit reports, and analyzing data. 

Duties/Responsibilities

  • Takes applications by telephone and updates information in system, completing credit reports and other data needed for underwriting.
  • Expedites all loan requests within a 24 hour period.
  • Meets monthly loan goals.
  • Provides auto valuations.
  • Works with loan processor to ensure all required documents are received in a timely manner.
  • Mails necessary information on denials.
  • Provides assistance to members on budget counseling, consolidations, loan extensions, payment methods and other areas relating to members’ financial needs.
  • Cross-sells other credit union products and services.
  • Assists collection department in recovery efforts.

Qualified applicants must have a high school diploma and experience in servicing Consumer Loans as well as knowledge of reading and evaluating credit reports. (Bilingual a plus) Consumer loans consist of Vehicle, Boat, RV, Personal, Personal LOC, and Visa loans.

The Consumer Loan Officer position is a full commission position.


Position: Mortgage Loan Officer

Location: Metairie
 
Details:

Jefferson Financial FCU has an opening for an experienced Mortgage Loan Officer (MLO) in Metairie.

Essential Duties/Responsibilities

  • Advise our members on loan products by examining applications, obtaining and evaluating credit reports and supporting documentation, and pre-qualifying for credit-worthiness.
  • Provide guidance and information relevant to each program the borrower is qualified for; effectively communicate the terms of each product.
  • Coordinate with loan processing team to make sure all documents are compliant and sent out in a timely manner.
  • Underwriting and processing of all loans are in-house. E-signatures used for initial documentation.

Qualified applicants must have a college degree or equivalent, 2 years mortgage lending experience and must be eligible to be registered in the Nationwide Mortgage Licensing System (NMLS). 

The compensation for this position is Salary plus Commission.



Jefferson Financial Federal Credit Union is an Equal Opportunity Employer offering challenging positions with competitive salaries. Jefferson Financial Federal Credit Union's benefit package includes: incentives, profit sharing, health, dental, vision & life insurance, 401(k) and tuition reimbursement.